LankaPropertyWeb

LankaPropertyWeb, Sri Lanka’s leading real estate platform, has unveiled ‘Albot’, a trilingual AI chatbot that offers a range of intelligent features, including real-time property price insights to streamline the customer experience on its website. It responds to visitor inquiries in real time and provides insights on area price trends. Albot can query the property statistics database to provide detailed answers about whether a specific property’s price is higher or lower than the average.

It generates links to results pages based on the criteria the user has requested and guides advertisers step by step through the process of posting an ad, eliminating the need to contact support and significantly improving the self-service experience on the site.

Albot transforms the way users interact with our platform — offering instant, intelligent support that makes property searching and ad posting simpler, faster, and more personal,” said Ragavan Navaratnam, Senior Product Manager at LankaPropertyWeb. Advertisers still benefit significantly, with those using social media packages seeing three times more reach, leads, and impressions compared to traditional listings.

While Albot helps customers directly, AMPLIFIER, another AI tool developed by LPW, empowers agents to create high-impact listings efficiently.

This AI tool, AMPLIFIER (Automated Multi-Platform Integration for Instant Extra Reach), a proprietary AI agent that converts property listings with images into engaging short-form videos and instantly shares them across Instagram, TikTok, Facebook, and YouTube. Each video includes AI-generated captions and hashtags, customized based on the property and the platform to attract the highest number of views. Additionally, the video’s soundtrack is automatically selected from a weekly-updated library of trending TikTok audio tailored specifically for Sri Lanka. This exclusive feature, powered by LPW’s advanced automation tools, is the only solution in the country that tracks and leverages trending audio to enhance video visibility and engagement.

With over 200,000 social media followers, LankaPropertyWeb leverages AMPLIFIER to post, on average, 150 to 180 videos monthly, amplifying reach for advertisers, with some videos achieving organic reach of over 200,000 views in a few days. The tool has gained steady traction, with 80 to 100 agents using it each month.

The company’s AI strategy is delivering tangible results across its operations. Internally, LPW’s automation tools save over 270 hours of manual work every month, including 90 hours on social media post creation and 180 hours on video production and publishing. In addition to these efficiencies, AI also plays a key role in image moderation, with tools that detect spam and duplicate images while automatically tagging thousands of listings. Each month, an average of 2,104 spam images and 1,170 duplicate images are identified, while more than 12,000 images are tagged using AI. These efficiencies help to maintain the site’s authenticity and quality while providing a good user experience for customers.

Later this year, the company plans to launch a suite of AI-powered tools, including a smart recommendation engine to better match buyers with suitable properties, a separate tool to identify top investment opportunities, and an AI-driven search feature that allows users to find matching properties using simple natural language prompts.

This chatbot is also offered as a white-label solution for developers and agencies looking to enhance their own customer service.

We’re committed to reshaping how the property market engages with digital audiences. From spam detection to automated tagging, our AI solutions are making listings more efficient and effective for everyone,” said Wasana Siriwardhana, Marketing Manager at the company.

LankaPropertyWeb continues to strengthen its position as a go-to platform for property seekers in Sri Lanka. The business is expanding its innovation pipeline while staying ahead of emerging proptech trends.

Looking ahead, the company remains committed to delivering cutting-edge, tech-enabled solutions to Sri Lanka’s property market. Its focus is on empowering agents, enhancing the experience for buyers and sellers, and staying ahead of the curve in technological innovation. The ultimate goal is to help property buyers, sellers, agents, and developers make informed decisions and find their ideal real estate solutions.