Sasanka De Silva Pannipitiya

I believe I’m alone in receiving unsolicited electronic mail and text communications often.

Despite internet service providers’ best efforts to keep spammers out of their customers’ accounts, some unscrupulous people manage to slip through the cracks.

On this basis, internet service providers’ efforts should be lauded.

On the same point, despite the users’ protests and dismay, mobile telephone service providers use the facility to increase income in their coffers while being a pain to the customers.

And the authorities’ failure to take steps to prevent subscribers from receiving unsolicited short messages is perplexing.

I’m sure many people, like me, keep their phones on 24 hours a day, seven days a week for numerous reasons, but not necessarily to get unsolicited texts at an obscene hour.

As a result, I believe that the government must investigate this matter thoroughly to find a solution to the problem of mobile phone service companies spamming their clients without their consent while profiting from it.

One reasonable solution to this problem would be to require mobile phone service providers to share their profits with their consumers, as many social media companies do these days.

Each time an If an unwanted short message is received, his or her account will be credited with a particular amount of credit, either based on the number of characters in the message or a flat but reasonable credit amount.

Many other parts of the world already have such regulatory structures in place, so why not Sri Lanka, too?

Sasanka De Silva

Pannipitiya.